HAVE ANY
QUESTIONS?

We're here to help! Below you'll find a variety of resources to help you answer any questions. If you don't see your question below, join our community on Discord for additional help!
DOWNLOAD NOW

How does Gamma work?

The Gamma desktop application utilizes idle GPU processing power to supplement distributed network needs. You earn gaming rewards for the amount of time you let Gamma work and how strong your hardware is.

What happened to the old Gamma?


Softminer has been upgraded to Gamma. GammaNow is no longer in use, so please reach out to: support@gammanow.com if you would like to redeem any of your old Gamma Points. We are offering this as a courtesy until October 1st, 2019. 

What can I do with Razer Silver?

You can use Razer Silver for a vast selection of awesome rewards. Checkout what you can get with Razer Silver here: https://gold.razer.com/silver/redeem

How many Razer Silver do I need to redeem a reward?

You'll have to save up Razer Silver until you have enough to redeem for the reward you want in Razer’s online marketplace.  For more details on Razer Silver visit: https://gold.razer.com/silver/redeem

How do I redeem Razer Silver?

Razer Silver can be redeemed through the Razer Silver online store. Visit for more information:
https://gold.razer.com/silver/redeem

How do I use Gamma?

It’s simple! Just open the application, sign in, and let your computer idle with no mouse movement until it begins working OR click the start button to manually begin working. We recommend leaving the app open (or open in your app tray) all the time with mouse movement checked-on in the settings. This will make sure that Gamma starts working automatically when you head to bed, leave for school, or while you work your day job!

Does Gamma take a fee on the work performed?

Gamma does take a small fee for the work performed to ensure a great product experience. 

Will Gamma slow down my PC?

Since Gamma uses a lot of your GPU to crunch numbers, it will slow down your computer—but only while the app is working! For that reason, we recommend using the mouse movement detection, so when you’re playing a game Gamma will stop working so you can enjoy your game!

Does Gamma support CPU mining?

At this time, Gamma does not support CPU mining. We are working on integrating that back into our system, but are focus on establishing a GPU network first.

I'm getting an error referencing OpenCL.dll. What's wrong?

It sounds like your device is missing some drivers we use from the hardware manufactures!

If you have an nVidia graphics card, you can search for and install openCL.dll here:
http://www.nvidia.com/Download/index.aspx

If you have an AMD graphics card, you can search for an install openCL.dll here: https://support.amd.com/en-us/download

How many Razer Silver can I expect to earn daily?

The amount of Razer Silver you get depends on the amount of time the Gamma app is running and the available resources your computer (GPU) brings to the table. Razer Silver earning rates vary day to day. 

What OS does Gamma support?

Gamma is currently only supported on Windows 10.

What is the minimum hardware requirement?

We highly recommend running Gamma on a computer with a GPU memory of at least 6 GB on one of the following graphics card models or above: NVIDIA GeForce GTX 1060 6 GB or AMD Radeon RX 570 8GB.  It is also recommended to have at least 20-30 GB of available hard drive space.

How to configure my Anti-Virus to permit Gamma to run?

You may download this document for details.